1. Introduction

REGXA LLC (“REGXA CLOUD”, “we”, “our”, or “us”), a United States-based company, is committed to protecting the privacy and security of our customers and visitors. This Privacy Policy outlines our practices regarding the collection, use, storage, and protection of your information when you use our cloud infrastructure services, including Web Hosting, Cloud VPS, Cloud VDS, Cloud Storage, or interact with our website.

2. Information We Collect

2.1 Account and Service Information

• Contact details (name, email address, phone number, business information)
• Account credentials and authentication information
• Billing and payment information (processed through secure payment providers)
• Service configuration and usage data
• Technical support communications and history

2.2 Technical and Usage Data

• IP addresses and access logs
• Service performance metrics and usage statistics
• Device and browser information
• Server logs and infrastructure monitoring data

2.3 Customer Content

While providing our services, we may have access to data you store or transmit through our infrastructure (“Customer Content”). We treat this data with the utmost confidentiality and only access it when necessary for service delivery or when required by law.

3. How We Use Your Information

3.1 Service Delivery and Improvement

• Provision and maintenance of our cloud infrastructure services
• Technical support and customer service
• Service optimization and performance monitoring
• Security and fraud prevention

3.2 Communication and Updates

• Service-related notifications and updates
• Security alerts and technical bulletins
• Billing and account management communications
• Product updates and service announcements

4. Data Protection and Security

REGXA CLOUD implements comprehensive security measures to protect your information:

• Industry-standard encryption for data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Network security monitoring and intrusion detection
• Physical security measures at our data centers

5. Data Sharing and Third Parties

We do not sell or rent your personal information. We may share your information only in the following circumstances:

• With third-party service providers who assist in our operations
• When required by law or legal process
• To protect our rights, privacy, safety, or property
• In connection with a business transfer or acquisition

6. Your Privacy Rights

You have the right to:

• Access and review your personal information
• Request corrections to your data
• Request deletion of your data (subject to legal requirements)
• Export your data in a portable format
• Opt-out of certain data processing activities

Most of these rights can be exercised directly through your REGXA CLOUD Dashboard under the Profile settings. For additional assistance or complex requests, you can create a support ticket through your account's dashboard.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, it is securely deleted or anonymized.

8. International Data Transfers

REGXA CLOUD operates globally. Your data may be processed in countries where we maintain facilities or employ service providers. We implement appropriate safeguards to protect your information during international transfers.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes through our website or direct communication.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please submit a support ticket through your REGXA CLOUD Dashboard. Our support team will review and respond to your inquiries during business hours.